E-commerce Internship at Sustainable Company Afstudeerstage Meewerkstage

We’re busy creating the world’s largest online marketplace of sustainable products – a marketplace full of products that are good for you, and good for the planet. For too long, ethical shopping has been difficult, disappointing and downright dull. Dayrize is different. We’re here to make shopping sustainably better, brighter and more fun.

If you think that’s the kind of activism that fits you perfectly, come join the team.

🌱 Who are we?

At Dayrize, we’re on a mission for everyone to *Buy good​* by reframing sustainability; making it easy, fun, joyful and accessible. Dayrize.com is an online marketplace that makes it easy to use your buying power to shop for goods… that do good. We sell thousands of amazing products that are assessed by us and given a Dayrize Score. We use a set of metrics that evaluate the degree to which a product can be considered sustainable, regenerative, and circular. All that is a fancy way to say we find you the stuff you love that happens to be good for the planet too.

We’re an international bunch (around 30 people), wanting to make a difference in this world. We’re digital by design, which means that everyone can work from everywhere, but we do have an office in Amsterdam if that’s what you fancy (Newday – Apollolaan 151). You can learn from the best and will have fun along the way. Dayrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and interns.

💼 The internship

We have two internships available at the e-commerce department.

CRM focus:

• In this role you will work together with our Ecommerce Manager
• Analyse customer data and ecommerce data to determine important triggers for our customers
• Determine the top 5 most important triggers and design communication flows for these triggers (e.g. abandoned baskets, new customers, birthday, thank you, etc.)
• Determine how to stay relevant in the automated communication (what message, what channel, and based on what data can we personalise?) to improve our customer relationship
• Set up automated flows for the most important triggers in the CRM system.

Customer Journey Research focus:

• In this role you will work together with our Ecommerce Manager
• Analyse and determine pain points in the customer journey based on qualitative data from reviews and feedback systems (hotjar, Customer Service)
• Validate problems with in-depth customer interviews
• Determine improvements for product content, filters and navigation on the site based on pain points discovered

Need to write a thesis or do research? No problem! Together we will find the perfect research subject.

😍 You

• Are doing a study that’s relevant to the internship
• Are eager and a fast learner
• Have strong interpersonal and communication skills
• Have good time-management skills and ability to multi-task
• Are a fluent English speaker and writer
• Have an above average interest in sustainability
• Are fun to work with and bring in positive energy
• Want to work and learn in a mission driven and dynamic international start-up environment

Did we just describe you? ☝️ Apply via the red button, let us know which focus you would like in your internship and contact us if you have any questions!

Getagt als: CRM, customer data, customer journey, e-commerce, marketing, research